{"version":"1.0","provider_name":"Epanet","provider_url":"https:\/\/epky.fi\/epanet","author_name":"Nina Harjunp\u00e4\u00e4","author_url":"https:\/\/epky.fi\/epanet\/author\/nharjunpaa\/","title":"Huippuasiakaskokemus on strateginen kilpailuetu - Epanet","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"H9pdTARokt\"><a href=\"https:\/\/epky.fi\/epanet\/epanet-blogi\/huippuasiakaskokemus-on-strateginen-kilpailuetu\/\">Huippuasiakaskokemus on strateginen kilpailuetu<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/epky.fi\/epanet\/epanet-blogi\/huippuasiakaskokemus-on-strateginen-kilpailuetu\/embed\/#?secret=H9pdTARokt\" width=\"600\" height=\"338\" title=\"&#8221;Huippuasiakaskokemus on strateginen kilpailuetu&#8221; &#8212; Epanet\" data-secret=\"H9pdTARokt\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/epky.fi\/epanet\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/epky.fi\/epanet\/wp-content\/uploads\/sites\/4\/2022\/06\/Huippuasiakaskokemus--e1656306023425.jpg","thumbnail_width":800,"thumbnail_height":450,"description":"Sanotaan, ett\u00e4 markkinoilla tapahtuva kilpailu on siirtynyt kohti asiakaskokemusten v\u00e4list\u00e4 kilpailua. Yritysten on entist\u00e4 haastavampaa tai jopa mahdotonta kilpailla pelk\u00e4ll\u00e4 ydintuotteella tai ydinpalvelulla. Siksi kaikki, mit\u00e4 yritykset ja organisaatiot onnistuvat uskottavasti rakentamaan ydintuotteen ja -palvelun p\u00e4\u00e4lle, ovat kilpailutekij\u00f6it\u00e4, ja samalla erottautumistekij\u00f6it\u00e4 asiakkaille. Yksi t\u00e4rkeimmist\u00e4 on erinomainen asiakaskokemus. Asiakaskokemus on niiden kohtaamisten, mielikuvien ja tunteiden summa, [&hellip;]"}